FRANCHISE NETWORKS WEBSITE · ECOMMERCE · MARKETING · STORE OPERATIONS

Franchise Platform for Websites, eCommerce, Marketing and Store Operations

Stop running your franchise on a different tool for every job. Put your website, location pages, online store, campaigns and store orders on one platform, and give each franchisee exactly the access you choose.


FRANCHISE CASE STUDIES

Franchise networks on Core dna

 60+ franchise stores on one website
01

60+ franchise stores on one website

Clark Rubber moved its franchise eCommerce off Shopify Plus to Core dna in 2022. Online orders go to the closest store that can fill the whole cart, checkout went from four steps to three, and pool chemicals now sell online with dangerous goods delivery.

Read the story
Inventory across all franchises
02

Inventory across all franchises

Core dna reads stock for every franchise store. Each delivery order goes to the closest store with every item in stock, Click & Collect goes to the store the customer picks, and the sale goes to the franchisee whose store fulfills it.

Read the story
One website and store portal for 150+ pharmacies
03

One website and store portal for 150+ pharmacies

Core dna is building DCO's new website for consumers and business customers. Orders go to the right pharmacy by state, stock and distance, and stores and head office manage online orders in one portal.

Read the story
Location page access image

Head office control and franchisee access on one platform

Let each franchisee run their own location while you keep the brand, products and prices the same everywhere. Set your templates, catalog and pricing once at head office. Every location inherits them, and each franchisee edits only what you open to them.

  • Lock the brand, layout, products and prices at head office
  • Open fields location by location, such as opening hours, local offers, photos and team
  • Send franchisee changes to head office for approval before they go live
  • Keep every change in the revision history, with who made it and when
  • Give each franchisee their own login and permissions
See Core Content

Route online orders to the right store, by stock and location

Sell from every store’s own stock and credit each franchisee for the orders their store fulfils. Stock is read store by store, each online order goes to the store that can fill it, and the sale lands with that store’s franchisee. 

  • Delivery orders go to the closest store with every item in the cart in stock
  • Click & Collect orders go to the store the customer picks
  • Checkout shows the store the order ships from, with delivery costs and free shipping based on that store
  • Online sales are credited to the franchisee whose store fulfils the order
  • Returns at any store, the way Clark Rubber runs its 60+ franchise stores
See orders and inventory
Order routing diagram

Online order to store: how a franchise order runs on
Core dna

The whole franchise order inside the same software your customers shop on, from checkout to the store that fulfils it and the franchisee who earns the sale.

Checkout
Store assignment
Store fulfilment
Franchisee sale
Franchise platform RETAIL FRANCHISES · PHARMACY NETWORKS · MEMBERSHIP AND MULTI-BRANCH NETWORKS

One franchise platform for your website, online store, campaigns and store teams

Core dna runs content and ecommerce in one system for the whole network: your website, location pages, catalog, stock by store and campaigns, with approvals between head office and each location, connected to your ERP or POS.

01 Website

Give every location a page without a separate site

Each location gets its own page on your main website, built from one template and on your own domain. Clark Rubber runs a page for each of its 60+ stores this way.

See multi-site management
02 eCommerce

Sell online from every store's stock

One catalog and one checkout for the network. Stock is read by store, each order goes to a store that can fill it, and the sale goes to that store's franchisee.

See orders and inventory
03 Marketing

Run national campaigns and local offers together

Head office publishes a campaign to the website and every location page at once, and franchisees add offers for their own store inside the same templates.

See promotions and pricing
04 Store operations

Give store teams their own order queue

Store teams work through the online orders assigned to their store, and head office sees overdue orders and stock across every location.

See Direct Chemist Outlet's portal
Campaign image

Run national campaigns and local offers from one place

Head office builds a campaign once, with its landing pages, banners, products and promotions, and publishes it across the website and every location page. Franchisees add offers for their own store inside the same templates, so the brand looks the same in every location.

  • Publish a campaign to the website and every location page at once
  • Preview a campaign before it goes live, with earlier versions kept in the history
  • Set start and end dates so campaigns go live and come down on schedule
  • Franchisees add local offers and events, with approval from head office
  • Promotions and pricing by customer group, the way Direct Chemist Outlet runs offers for its VIP members and business customers
See promotions and pricing

Update every location from Claude or ChatGPT, with permissions and approvals

Connect Claude, ChatGPT or another AI assistant to Core dna through its MCP server, and describe a change in plain language. 

  • Change opening hours, banners, offers and prices across every location from one prompt
  • Changes are drafted and sent for approval, with sign-off location by location if you want it
  • The assistant works inside the role and permissions of whoever signed in, and can be limited to read-only
  • Every change is a revision you can roll back, with an audit log per prompt
  • Off until your Core dna account manager switches it on
See Core dna MCP
AI location updates image
Access for every role one platform for head office and every location

Access for head office, franchisees, store teams and customers

HEAD OFFICE BRAND · CATALOG · CAMPAIGNS · REPORTING

Set the brand, catalog and campaigns once for the whole network.

Manage templates, products, pricing and campaigns centrally, approve franchisee changes, and see orders, stock and sales across every location.

Templates Catalog and pricing Campaigns Network reporting
FRANCHISEES LOCATION PAGE · LOCAL OFFERS · OWN SALES

Run their own location inside the brand.

Update opening hours, local offers, photos and team on their location page, and see the orders and online sales for their own stores.

Location page Local offers Approvals Own sales
STORE TEAMS ORDER QUEUE · LABELS · BACKORDERS

Work through the online orders assigned to their store.

Separate queues for Click & Collect, delivery and backorders, with shipments, labels and refund requests handled from the order. Direct Chemist Outlet is building this for 150+ pharmacies.

Click & Collect Delivery Backorders Refund requests
CUSTOMERS DELIVERY · CLICK & COLLECT · ACCOUNTS

Buy from the right store on one website.

Customers shop one catalog, choose delivery or Click & Collect, and see which store their order comes from. Members and trade customers sign in to their own pricing and order history.

Click & Collect Store pickup Member pricing Trade accounts

ERP, POS, payment and delivery integrations

Stock by store from your ERP or POS, native sync with SAP, NetSuite and Microsoft Dynamics 365, and certified integrations across payments, fulfillment, marketing and analytics. Clark Rubber ships its online orders through Shippit.

140+
Certified integrations
30+
Solution partners
99.9+%
API uptime
< 90d
Avg. time-to-launch
Commerce 38 apps
Stripe Adyen Klarna PayPal Affirm Avalara +32
Fulfillment 24 apps
ShipStation Easypost Shippo Flexport +20
Marketing 46 apps
Klaviyo Braze Segment Iterable Mailchimp +41
Analytics 32 apps
Snowflake BigQuery Redshift Amplitude +28

Franchise implementation in 6 to 10 weeks

Franchise projects overrun when location data, permissions and stock feeds get sorted out late. We map them first. Here is how the work is structured.

WEEK 1
Discovery & direct access

You work directly with the people who build and maintain the platform. We map your locations, catalog, store data and who edits what.

WEEK 2 - 5
Architecture & brand configuration

We set up your templates, the location page template, head office and franchisee permissions, and the feeds for the catalog and store stock.

WEEK 6-7
Location migration & content setup

Existing content is migrated and mapped. SEO redirects, URL structures and local content are kept, and each location's team is onboarded.

WEEK 8 -10
Go live, and we stay involved

Controlled launch with your implementation lead on standby. Once you are live, the same team stays.

Franchise Platform Comparison

Core dna vs WordPress + WooCommerce and HubSpot + Shopify Plus

Most franchise teams don't actually run one platform. They run a CMS, a commerce layer, local marketing tools, integrations, and an agency stack around it. Core dna brings content, commerce, orchestration, and governance into one managed platform.

Capability
Core dna
One managed platform · CMS + ecom + orchestration
WordPress + WooCommerce
Most common · 20–100 locations · WP Multisite + WooCommerce + SOCi + agency
HubSpot + Shopify Plus
Mid-market · marketing-led · HubSpot CMS + Shopify Plus + SOCi + Yext
CMS
Manage website content
Native
Built-in visual editor + API delivery
Plugin stack
WordPress Multisite + Elementor + Yoast
HubSpot CMS Hub
Strong for marketing pages, limited for complex content structures
Ecommerce
Products, pricing, checkout
Native
Products, local pricing, B2B ordering
WooCommerce plugin
Separate plugin, extra extensions needed for multi-location pricing
Not included
Needs Shopify Plus, separate vendor, separate contract, custom integration to sync
Brand governance
Control what franchises edit
Native
Permission layers built into platform architecture
Plugin required
Role-based access via plugins workarounds needed, not built for franchise governance
Partial
Good for content governance, no commerce governance
Campaign management
HQ to all locations
Native
Centralised or decentralised
SOCi / Rallio separate
Extra vendor, disconnected from CMS and ecommerce data
HubSpot Marketing
Included but disconnected from Shopify, separate data layer
ERP / inventory sync
Real-time across locations
Built-in orchestration
Connects to NetSuite, SAP, Dynamics natively
Build it
Custom middleware
Build it
Three-way sync: HubSpot + Shopify + ERP
Implementation
Who sets it up
Core dna team
The people who built the platform set it up
Agency required
WP agency + WooCommerce dev + SOCi onboarding
Agency required
HubSpot partner + Shopify Plus partner + integration dev
When something breaks
Accountability
One call
Core dna owns the platform and implementation, full accountability
Your problem
WP agency, WooCommerce support, SOCi support
Your problem
HubSpot support, Shopify support, integration dev
True cost of ownership
1 platform subscription WP + WooCommerce + SOCi + Yext + hosting + agency retainer + DevOps + plugins HubSpot + Shopify Plus + SOCi + Yext + integration developer + 2 agency retainers
CMS
Manage website content
Core dnaNative
Built-in visual editor + API delivery
WordPress + WooCommercePlugin stack
WordPress Multisite + Elementor + Yoast
HubSpot + Shopify PlusHubSpot CMS Hub
Strong for marketing pages, limited for complex content structures
Ecommerce
Products, pricing, checkout
Core dnaNative
Products, local pricing, B2B ordering
WordPress + WooCommerceWooCommerce plugin
Separate plugin, extra extensions needed for multi-location pricing
HubSpot + Shopify PlusNot included
Needs Shopify Plus, separate vendor, separate contract, custom integration to sync
Brand governance
Control what franchises edit
Core dnaNative
Permission layers built into platform architecture
WordPress + WooCommercePlugin required
Role-based access via plugins workarounds needed, not built for franchise governance
HubSpot + Shopify PlusPartial
Good for content governance, no commerce governance
Campaign management
HQ to all locations
Core dnaNative
Centralised or decentralised
WordPress + WooCommerceSOCi / Rallio separate
Extra vendor, disconnected from CMS and ecommerce data
HubSpot + Shopify PlusHubSpot Marketing
Included but disconnected from Shopify, separate data layer
ERP / inventory sync
Real-time across locations
Core dnaBuilt-in orchestration
Connects to NetSuite, SAP, Dynamics natively
WordPress + WooCommerceBuild it
Custom middleware
HubSpot + Shopify PlusBuild it
Three-way sync: HubSpot + Shopify + ERP
Implementation
Who sets it up
Core dnaCore dna team
The people who built the platform set it up
WordPress + WooCommerceAgency required
WP agency + WooCommerce dev + SOCi onboarding
HubSpot + Shopify PlusAgency required
HubSpot partner + Shopify Plus partner + integration dev
When something breaks
Accountability
Core dnaOne call
Core dna owns the platform and implementation, full accountability
WordPress + WooCommerceYour problem
WP agency, WooCommerce support, SOCi support
HubSpot + Shopify PlusYour problem
HubSpot support, Shopify support, integration dev
True cost of ownership
Core dna1 platform subscription
WordPress + WooCommerceWP + WooCommerce + SOCi + Yext + hosting + agency retainer + DevOps + plugins
HubSpot + Shopify PlusHubSpot + Shopify Plus + SOCi + Yext + integration developer + 2 agency retainers

Most franchise stacks break somewhere between 20 and 50 locations

A price change takes three weeks to reach every store instead of three hours. A campaign looks different in each location. Stock on the website doesn't match the shelf. The playbook covers where franchise stacks break and what to look for in a platform.

Frequently asked questions

Unlike WordPress Multisite, Core dna does not rely on plugins or external tools to manage multi-location websites. Governance, multi-site management, and commerce are built into the platform, reducing maintenance overhead and eliminating the risk of inconsistent implementations.

Read the full answer →

Core dna is built to separate corporate control from local execution. Corporate teams manage templates, branding, and governance, while local teams can safely update location-specific content within approved boundaries. This ensures consistency across the network without slowing down local marketing.

Read the full answer →

FROM THE BLOG

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